Author Topic: Help- i preorderd now how do i get to DL it ?  (Read 12348 times)

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Offline Dr . Nick

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Help- i preorderd now how do i get to DL it ?
« on: June 16, 2008, 11:51:59 pm »
Guys, I ordered the game, but there is no DL link to be seen, any help ?
Going slightly nuts here.



Offline Necrox

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #1 on: June 16, 2008, 11:53:57 pm »
You don't, untill 17:00 CDT, 23:00 GMT or 00:00 CET depending on your time zone.

Basically read your email :) Mine states that time at least.

Offline Dr . Nick

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #2 on: June 16, 2008, 11:55:30 pm »
Hang on, i live in Belgium, thats GMT+1.

Why do others have the full version on these boards?
Ur telling me i gotta wait for hours on end? Why ??
(srry but its what got me out of my bed today  ::) )

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #3 on: June 17, 2008, 12:16:43 am »
haha , i'm from belgium too, it will be midnight here. I've come to understand that ea benelux, the helpdesk, and that main office basicly dangles behind and always has to ask the main office if I ask stuff. THey are helpful, i'm not saying they're ,not: but they just don't get stuff on the spot

Offline Dr . Nick

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #4 on: June 17, 2008, 12:21:36 am »
Noooooo, dude thats like - i'm going nuts

And i cant buy it from direct2drive  ::)

Man, lets not bash EA but ...kom aan vent, tis digitaal , dat ze der ne keer wa poeier achter steken e zeg.

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #5 on: June 17, 2008, 12:27:03 am »
Tja, wadoedederaan.. tis EA

It's a contrast between things like steam where they are really keeping their tight schedule. I've just seen a message on the dutch ea site saying the creature creator is out, but they're talkign about the free one, i guess during the day the full one will come.

lol, I got up early too, showered way earlier than i would normally , just to sit here behind my pc and wait for the full cc :P

Offline Dr . Nick

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #6 on: June 17, 2008, 12:37:59 am »
right on ...... atleast i can upload sporeans.

But thats means nothing if u cant load ur previous masterworks.   :D

Offline Hydromancerx

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #7 on: June 17, 2008, 12:44:04 am »
right on ...... atleast i can upload sporeans.

But thats means nothing if u cant load ur previous masterworks.   :D

I believe the "Maxoids" call us "Sporons".

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #8 on: June 17, 2008, 12:46:27 am »
and if i could just get my account revalidated that would be very cool :P

Offline Dr . Nick

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #9 on: June 17, 2008, 12:54:42 am »
right on ...... atleast i can upload sporeans.

But thats means nothing if u cant load ur previous masterworks.   :D

I believe the "Maxoids" call us "Sporons".

I know, i just dont want to call us that.
Because i find it slightly insulting.
And from a marketing point of vieuw its a bad word as well, it was never intended as a ''official'' name for our creatures.

It was intended to talk about us the community not our creatures.

Offline Amazingchi

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #10 on: June 17, 2008, 12:56:41 am »
So we can't download it til 11pm? That's annoying.

Offline Spore-addict

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #11 on: June 17, 2008, 01:24:11 am »
Oh no , another full day gone.

I really hope the link EA gives will work...cant login anymore...EA ARGHHHH
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Offline Calqhoon

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #12 on: June 17, 2008, 05:21:22 am »
Well I'm in the UK and the main page of Direct2Drive says it'll be ready to download 9am on the 18th (20h 38m from now).

Offline Cosmosis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #13 on: June 17, 2008, 05:51:07 am »
Am i the only one having this problem:

My EA Download Manager keeps trying to update to a newer version but crashes in the middle of it.. i can't get to download the full CC...
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Offline DarkDragon

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #14 on: June 17, 2008, 05:54:09 am »
Well I'm in the UK and the main page of Direct2Drive says it'll be ready to download 9am on the 18th (20h 38m from now).

People who bought it on Direct2Drive were already able to download it like 8-9 hours ago.
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Re: Help- i preorderd now how do i get to DL it ?
« Reply #15 on: June 17, 2008, 06:14:17 am »
Well I'm in the UK and the main page of Direct2Drive says it'll be ready to download 9am on the 18th (20h 38m from now).

People who bought it on Direct2Drive were already able to download it like 8-9 hours ago.

*cries salty tears*

A f*** it. I'll just buy it again when I get home, from Direct2Drive. I'll give the other copy to my GF.

Offline Notorious B.O.B

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #16 on: June 17, 2008, 06:54:30 am »
So wait, what about us in the USA?  Can we get it from Direct2Drive as well, or do we have to wait for tomorrow or what??
AHH!!!!!

Oh, and what does CDT mean?  Central Daylight Time?  Certain Death True?  Anyone?
« Last Edit: June 17, 2008, 06:57:23 am by Notorious B.O.B »
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Offline Spore-addict

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #17 on: June 17, 2008, 07:21:29 am »
I cant comprehend how direct2drive can be faster than actual gameseller EA...

That is simply plain bad.

Not to speak of advertising the game on the 16th, then 22th then 17th then 18th...yeah one hour more and then it is 18th....omg if the development of spore did go the same way..then we are in for a big nasty surprice.
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Offline argon14

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #18 on: June 17, 2008, 08:03:02 am »
According to the EA store,

Status:  Pre-Release Wed Jun 18 12:00:00 CDT 2008;

Source

Keep changing your minds EA.


Offline Amazingchi

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #19 on: June 17, 2008, 08:07:04 am »
According to the EA store,

Status:  Pre-Release Wed Jun 18 12:00:00 CDT 2008;

Source

Keep changing your minds EA.




That's US Release, but that's a change anyway.

Offline Pinstar

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #20 on: June 17, 2008, 08:14:11 am »
So let me get this strait, the UK people can buy it Direct to Drive already... the US people won't be able to until tomorrow... and what does CDT mean? I'm eastern time and have no clue what time that is in reference to the ones given.
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Offline DarkDragon

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #21 on: June 17, 2008, 08:16:27 am »
CDT is GMT-5 I think
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Offline Necrox

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #22 on: June 17, 2008, 09:31:40 am »
CDT = Central Daylight Time. It would seem. Some insane US designation. As if Eastern, Central, Mountain and all that crap isn't enough. Not to mention CET (Central European Time) and the fact that GMT has been renamed to UT.

I wish we could all stick to ONE designation. I don't give a monkeys where it's located as long as we all calculate from it with the appropriate +/-  :-\

Offline Cow

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #23 on: June 17, 2008, 09:37:01 am »
Methinks CDT is the same thing as central time zone. (BTW, we Americans think European time zones are crazy, too.)

Offline Daan

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #24 on: June 17, 2008, 10:26:55 am »
Americans tried to make New York the place where timezones start :P Also, the GMT is a worldwide standard. That's easiest.

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #25 on: June 17, 2008, 10:28:05 am »
Europeans use one timezone with + or - number of hours, americans have like 4 timezones <_<
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Offline Necrox

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #26 on: June 17, 2008, 11:48:43 am »
Like I said:
I don't prefer one unit over the other, and I also mentioned the European ones were stupid. I just said I wanted ONE standard.
Currently the international standard is UT though (or GMT if you like, it's just the old term), so I can't understand why it's so effing hard for Americans (and the people who think CET is wonderful) to use it! Don't agree to use something you wont ><
I don't care if it's New York Standard Time or Alaska Time or effing Belgium Standard Time! As long as people use it. ALL the countries.

/rant

Offline Calqhoon

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #27 on: June 17, 2008, 11:56:43 am »
Damnit, spent ages trying to get my download from direct2drive.co.uk to start, but now i'm getting 7kbps dl speed! I've already complained to d2d asking for my money back, because spending 24h downloading a 300mb file is beyond a joke. It would've been quicker to just bust my balls now and get it over with.

Offline BlueSabor

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #28 on: June 17, 2008, 12:01:58 pm »
Damnit, spent ages trying to get my download from direct2drive.co.uk to start, but now i'm getting 7kbps dl speed! I've already complained to d2d asking for my money back, because spending 24h downloading a 300mb file is beyond a joke. It would've been quicker to just bust my balls now and get it over with.

ROFL...

Offline Techleo

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #29 on: June 17, 2008, 12:03:20 pm »
 Well all I can say is, its a day until I can play. I don't know about the rest of you but a day isn't that big a deal to me and seeing people frothing about is simply making me laugh  ;D Also to the above, SPOT ON! EXACTLY! ROFLMAO!

Offline Woulfe

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #30 on: June 17, 2008, 12:20:34 pm »
Well all I can say is, its a day until I can play. I don't know about the rest of you but a day isn't that big a deal to me and seeing people frothing about is simply making me laugh  ;D Also to the above, SPOT ON! EXACTLY! ROFLMAO!

The more I read about issues with Downloading the more I am glad I wanted to get a physical disk and forgo these problems in the first place, just remember to not get miffed at me sometime tomorrow when I have my copy and you folks are still dealing with EA and their servers.

- W -
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Offline EntropyGuardian

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #31 on: June 17, 2008, 12:58:13 pm »
Well all I can say is, its a day until I can play. I don't know about the rest of you but a day isn't that big a deal to me and seeing people frothing about is simply making me laugh  ;D Also to the above, SPOT ON! EXACTLY! ROFLMAO!

The more I read about issues with Downloading the more I am glad I wanted to get a physical disk and forgo these problems in the first place, just remember to not get miffed at me sometime tomorrow when I have my copy and you folks are still dealing with EA and their servers.

- W -
* Just so you know before hand *

Yeah, well I got it from Direct2Drive UK (I'm in the US) and I was playing it early this morning.

Offline Calqhoon

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #32 on: June 17, 2008, 01:18:41 pm »
Well all I can say is, its a day until I can play. I don't know about the rest of you but a day isn't that big a deal to me and seeing people frothing about is simply making me laugh  ;D Also to the above, SPOT ON! EXACTLY! ROFLMAO!

The more I read about issues with Downloading the more I am glad I wanted to get a physical disk and forgo these problems in the first place, just remember to not get miffed at me sometime tomorrow when I have my copy and you folks are still dealing with EA and their servers.

- W -
* Just so you know before hand *

Yeah, well I got it from Direct2Drive UK (I'm in the US) and I was playing it early this morning.

Yeah looks like you were lucky enough to download it before their servers got swamped. I've been waiting about 2 hours now and I've got 13 hours of downloading left to go :(

SORT IT OUT FFS D2D.

Offline Woulfe

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #33 on: June 17, 2008, 01:46:50 pm »
Well all I can say is, its a day until I can play. I don't know about the rest of you but a day isn't that big a deal to me and seeing people frothing about is simply making me laugh  ;D Also to the above, SPOT ON! EXACTLY! ROFLMAO!

The more I read about issues with Downloading the more I am glad I wanted to get a physical disk and forgo these problems in the first place, just remember to not get miffed at me sometime tomorrow when I have my copy and you folks are still dealing with EA and their servers.

- W -
* Just so you know before hand *

Yeah, well I got it from Direct2Drive UK (I'm in the US) and I was playing it early this morning.

That's beacuse you saw EA's ship not only hit an iceberg and take on water rapidly, so you jumped ship while you could still do so.

For that I salute you for being smart.

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Offline munchkin5

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #34 on: June 17, 2008, 01:49:20 pm »
I have a diffrent problem, i can't find the order history on the E.A store page

Offline Lurker28

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #35 on: June 17, 2008, 02:01:51 pm »
I purchased my copy from EA and I am still unable to download my copy from them, I have no received an email from EA since a few days ago.

Offline Rct2mad

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #36 on: June 17, 2008, 02:11:26 pm »
I purchased my copy from EA and I am still unable to download my copy from them, I have no received an email from EA since a few days ago.
Same, I'm just waiting until 11pm, then I'm off to bed.
If I get up tomorrow and it's not up then they are going to die.

Offline chrisis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #37 on: June 17, 2008, 02:21:58 pm »
I agree.

who is with us?

bring out your pitchforks and torches!
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Offline Martham112

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #38 on: June 17, 2008, 02:23:27 pm »
Aye!
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Re: Help- i preorderd now how do i get to DL it ?
« Reply #39 on: June 17, 2008, 02:36:39 pm »
For that I salute you for being smart.

- W -
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Well yeah, EA is probably one of the worst companies there is as far as customer service goes, only a fool would give them any money at this point.

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #40 on: June 17, 2008, 02:41:06 pm »
I also think of maxis a bit though, this must be a massive release, the back end of spore must be a monster itself to setup and get going, for that there should be a little of respect. It's not really up to them to come and cheer us and help us relieve during the waiting time, in the UK forum: an EA member is doing all he can to support the crowd a bit.

Well, just a reflection befor the end of the day. I also hope i can still play an hour of 2: (with a good validation system and without my creatures glitches).. But the release must be very demanding for the maxis team and during my writings , I kinda never forgot that and so I wouldn't personally go so far saying i want my money back because it wasn't the 17th, although it nags bad that we had gotten so many fake mails from EA the past week. We were excitable for the release of such a new groundbreaking game, I guess that excuses us a bit :P

now where's that game alredy? :PP

Offline Cosmosis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #41 on: June 17, 2008, 03:10:15 pm »
I got the mail! But i can't see the order at my Download Manager! What should i do?!?!?
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Offline Mangerman

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #42 on: June 17, 2008, 03:12:19 pm »
There should be a link in the mail, copy that to your browser and the download should appear on the EADM
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Offline chrisis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #43 on: June 17, 2008, 03:14:02 pm »
i clicked the link and it launched the download manager

downloading as we speak(I write)
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Offline Cosmosis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #44 on: June 17, 2008, 03:26:41 pm »
what link are you talking about? The only link i got just led me to customer service on the EA site - BIG disappointment!
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Offline Mangerman

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #45 on: June 17, 2008, 03:30:51 pm »
You should see something like this in the mail:

SPORE CREATURE CREATOR "ealink:-eadcommand:?cmd=dm_add_download_job&contentId=..............."

The "ealink:-eadcommand:?cmd=dm_add_download_job&contentId=.............." is the link you need to copy to your browser, be sure your EADM is running.

Edit:

It seems that you will also get a download link if you click on the link about having any further questions about your order.
« Last Edit: June 17, 2008, 03:40:12 pm by Mangerman »
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Offline Cosmosis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #46 on: June 17, 2008, 03:39:41 pm »
But there is no download link when i click the "further questions" link. This is really starting to piss me off!
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Offline Mangerman

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #47 on: June 17, 2008, 03:40:47 pm »
What's the status of your order then?
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Offline Summinrandom

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #48 on: June 17, 2008, 03:44:00 pm »
You are a sexy beast Managerman, thanks to you I am downloading as we speak *hugs* I love you! ;D
Um.........yeah

Offline Mangerman

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #49 on: June 17, 2008, 03:44:34 pm »
Hehe, no problem, glad I could help out.
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Offline mike20022

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #50 on: June 17, 2008, 03:45:16 pm »
Also downloading thank god lol  :D

Offline Cosmosis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #51 on: June 17, 2008, 03:46:22 pm »
What's the status of your order then?

My order status is "Downloadable" - BUT IT'S NOT!
*loves Cosmosis for his ridiculous optimism* ALWAYS LOOK ON THE BRIGHT SIDE OF LIFE! ;D

Offline Summinrandom

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #52 on: June 17, 2008, 03:47:25 pm »
You also might like to know that I'm drunk after the Italy game...but that's neither here nor there
Um.........yeah

Offline Mangerman

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #53 on: June 17, 2008, 03:48:55 pm »
What's the status of your order then?

My order status is "Downloadable" - BUT IT'S NOT!

Do you see this behind your order after clicking on the 'further questions link':

" (green button) Download now with EA Download Manager "

That's the one you need. If not, I don't know it anymore either.
« Last Edit: June 17, 2008, 03:51:12 pm by Mangerman »
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Offline ManuManu

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #54 on: June 17, 2008, 03:58:24 pm »
Hey there !

I followed all the steps... bought just a copy of Spore CC (German Version) in the EA Store for 10 .
I just got the mail with the EA Download Manager link..

BUT !!

I have a Mac with Leopard.
This f***g EA Download Manager doenst work on a Mac  >:(

How can i as a Mac User download the Spore CC ??????

Does anyone have an idea ?

Any help is appreciated !

Greetings
Manu

Offline chrisis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #55 on: June 17, 2008, 04:16:45 pm »
I have it unpacked and installed, but it wasn't easy.

First i had to restart my pc to get it unpacked through the download manager

then i had to manually find the file, because the download manager wouldnt launch the install

I finally got the install working and now i can play

but it still only makes the folders, no desktop shortcuts whatsoever.

PS: I previously had the trial installed. Uninstall it!. The ea download manager crap launched the trial in stead of extracting or installing the full version.


I made 1 simple creature, but really. I'm to tired to get inspired. Tomorrow/Today it's creature editor day. Hope this **** works out for all of you. Goodnight.
Riligious people believe god created man, I believe man created god.
And after the Spore release you can be god ^^

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #56 on: June 17, 2008, 04:23:36 pm »
hehe and just a while ago i was defending maxis a bit, well they should be defended, the whole order thing is EA though,

Cosmosis, the "downloadable" isnt your order state, the order state is the step befor that

the one with your order history where you see the status.. i'm betting you also have "bestelling ingediend" there, and no status changes since forever...



I have a few theories but i'm not gonna speculate too much late at night, I guess i'll just find out tomorrow but i cant get myself to go to sleep yet... i need to get over this setback first :P
« Last Edit: June 17, 2008, 04:26:38 pm by CosmicD »

Offline ManuManu

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #57 on: June 17, 2008, 04:35:57 pm »
Am i the only one using a Mac ?

Really desperate at the moment  :'(

Is there really no way for me to get the Spore CC
without using a EA Download Manager for PC ?

I purchased it, i have the Link for the Download... and now ?

 :-[

Offline CosmicD

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #58 on: June 18, 2008, 12:13:16 am »
I've got news.

EA Helpdesk told me that their server that are providing the store element and handling the transactions have technical difficulties. When I asked if it would still be solved today the guy said they had no time frame for this but the tech staff is working on it and tries to fix these problems with non appearing games ASAP. I hope it's soon.

Offline JustinMM

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #59 on: June 18, 2008, 08:06:48 am »
Anyone still having problems with this? 

I just pre-ordered the downloadable version today, and I'm not seeing any download link.  I'm not sure if this is supposed to take a while or not, but the order confirmation e-mail I recieved does not really give me any information on how long it may take for the order to process.

Offline Spore-addict

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #60 on: June 18, 2008, 08:54:40 am »
had the same issues as you guys. I downloaded the ea downloader and logged in. Voila, found my file.

But the frustrations are not over.

I cant register, so what fun is it to make creatures you cant brag about lol.

Master Raytracer Spore-addict = KarmaCowboy

See you out there, feel free to comment my creatures.

Offline Amazingchi

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #61 on: June 18, 2008, 09:03:36 am »
Anyone still having problems with this? 

I just pre-ordered the downloadable version today, and I'm not seeing any download link.  I'm not sure if this is supposed to take a while or not, but the order confirmation e-mail I recieved does not really give me any information on how long it may take for the order to process.

Again if you have recieved the e-mail saying it's ready to download, then copy and paste the line that starts 'ealink' and ends with '..', into a browser tab, it will popup saying it's a command for EA Download, press OK and your download starts!

Oh and uninstall the free trial if you have it first.

Offline leanbarton

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #62 on: June 18, 2008, 09:06:25 am »
Am i the only one using a Mac ?

Really desperate at the moment  :'(

Is there really no way for me to get the Spore CC
without using a EA Download Manager for PC ?

I purchased it, i have the Link for the Download... and now ?

 :-[


Sounds like you bought the PC version. Atleast on the US EA Store is says "Mac users click here for the Creature Creator."  Which then forwards you to gametreeonline.com which just shows that the Spore Creature Creator is coming soon.

http://www.gametreeonline.com/ea/spore

Perhaps it'll show up soon.

Offline JustinMM

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #63 on: June 18, 2008, 10:59:59 am »
This is strange.  I just checked my order information at the EA Store and it says that no orders were found.  It has no history of my order whatsoever.  This is getting rediculous.

Offline Techleo

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #64 on: June 18, 2008, 11:31:52 am »
 Correction, your order does exist. Go into the Eastore, click the Customer Service link. Log in. You will see most likely that your order was delayed and put on Submitted mode. At the moment ea has hundreds of thousands of incoming registrations and they simply weren't prepared do to the fact they were trying to sort out several other issues from the Trial coming out early. Basically they put people on hold to keep the machine even running. Dont worry itll be sorta out in a few days.

Offline MTCason

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #65 on: June 18, 2008, 11:33:43 am »
Correction, your order does exist. Go into the Eastore, click the Customer Service link. Log in. You will see most likely that your order was delayed and put on Submitted mode. At the moment ea has hundreds of thousands of incoming registrations and they simply weren't prepared do to the fact they were trying to sort out several other issues from the Trial coming out early. Basically they put people on hold to keep the machine even running. Dont worry itll be sorta out in a few days.

Was this verified through their Tech Support or something?

Offline Techleo

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #66 on: June 18, 2008, 11:39:31 am »
  Well that generally seems to be the consensus among the people I've communicated with. Not to mention a few of my friends were about to download when they got there emails and before they could they were brang back to submitted mode. Personally I got my email and it worked just dandy. I also should note I did a full uninstall of all Spore information and backed up my creatures before installing. When I first tired to install the EADM wouldnt see the software. With a uninstall of SCC and the EADM it works just fine for me. Plus I was able to use my registry from before when I had the trial. ;D

Offline Interitus

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #67 on: June 18, 2008, 11:49:34 am »
Your registry shouldn't have anything to do with wether or not you can even download it. If you have problems installing it, maybe, but not downloading.  This is an epic fail on EA's part. What did they think was going to happen? What happened on the weekend should have been a preview of things to come. I would rather them get everything sorted out before releasing the CC.  It doesn't take much to realize there will be a huge demand on the server. Why the hell weren't they ready for it. They knew how many orders they had. They knew there was going to be a rush when they released it.  How they aren't repared for any of this is beyond me. 
My karma ran over your dogma


Offline JustinMM

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #68 on: June 18, 2008, 01:07:14 pm »
Ok, I got it, and it rocks.  Thanks guys.

Offline Rikis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #69 on: June 18, 2008, 01:15:10 pm »
It's like they're adding salt to the wound.  Anyways, downloaded the free trial yesterday, created a good 5 creatures, and decided "aww hell, I'll go for the full version."  I bought it 2 and a half hours ago, got the confirmation email an hour after the purchase.  I still can't download the full version, uninstalled the trial version ahead of time thinking it can't take more than 2 hours to get a digital download purchase to come through.  I get tired and send their CS an email.  I get an email back from EA, it's a "Download the free CC trial!  Now available!"  It just grated my nerves even more, I already downloaded the free trial yesterday, I bought the full version today, and it is still not available!

Offline Interitus

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #70 on: June 18, 2008, 02:13:36 pm »
Wow, this is a joke.

It's 2, it was supposed to be released 4 hours ago. I still haven't gotten it. Although I did get a nice Spore newsletter saying the trial is available for download. Awesome.. I'm sure I'll get it eventually. Way to drop the ball EA
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Offline Rikis

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #71 on: June 18, 2008, 05:31:02 pm »
7 after hours after purchasing it, I am finally downloading it.  Not only did I have to track down their customer service number because they don't have it posted on their website, they had long wait times.  They got it fixed right away, while the online support has sent me one generic response telling me I can download it (when I couldn't).  Then at the end, they told me if I have any further inquiries to go through their web support, yeah right.

Offline Doomsday

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #72 on: June 18, 2008, 05:44:51 pm »
I went out of my way to stop by Wal-Mart and buy a physical copy on TOP of my digital copy because I expected the EA Store to suck. It does. It's slow. However since it's downloading, I won't install the CD yet.
"Never gonna give you up. Never gonna let you down. Never gonna run around and hurt you." - Elvis Presley

Offline Interitus

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Re: Help- i preorderd now how do i get to DL it ?
« Reply #73 on: June 19, 2008, 09:31:06 am »
SO I finally talk to a human after being on hold for who knows how long.  I explain my problem
EA: It might take a while to download because we are experiencing high volume
me  I can't even download it, it's not even an option. This has nothing to do with downloading I'm calling because I don't have the option to download
EA: Well we are experiencing higher then normal lag time
me: I got my email yesterday at 10:04 AM, that was almost 24 hours ago, that is a bit more then lag time.
EA: I see, what's your order number?
-I give it to him-
EA: hold on one moment
EA: Yeah so I checked it, everything is fine. It's just going to take a while to be processed. If it isn't processed in another 48 hours call us back.
me: You want me to wait another 48 hours?
EA: yes, we are experiencing high volume
me: You know what, just cancel my order.



NEVER buying from EA again
My karma ran over your dogma